Cancellation & Refund Policy
At Aviator Fantasy India, we strive to offer a seamless experience, but we understand that cancellations or refunds may be necessary. Below are the terms and conditions related to cancellations and refunds.
1. User-Initiated Cancellations
Before Contest Start: If you need to cancel your contest entry before it starts, you can do so within the timeframe shown on the contest page. Your entry fee will be refunded to your account balance.
After Contest Start: Once a contest begins, cancellations are not allowed. Entry fees become non-refundable after the contest has started.
2. Cancellations by Aviator Fantasy India
Low Participation: If a contest doesn’t meet the minimum number of participants, Aviator Fantasy India may cancel it. All entry fees will be refunded.
Technical Problems: In case of server or technical issues, Aviator Fantasy India may cancel the contest. All participants will be notified, and entry fees refunded.
Rule Violations: If a contest is canceled due to a violation of our Fair Play guidelines, refunds may not be issued to those involved.
3. Refund Policy
Refunds are issued under the following circumstances:
- Aviator Fantasy India cancels a contest.
- Users cancel before the contest begins.
- Billing or payment errors.
Refunds are credited to your account balance, which can be used for future contests or withdrawn according to our withdrawal policy.
Non-refundable situations include:
- Disqualification due to rule violations.
- Contest results based on player performance.
- Requests made after the contest starts or ends.
4. Withdrawals from Account
Users can request withdrawals at any time, provided they meet the minimum withdrawal amount. Withdrawals will be processed to the payment method linked to your account.
Withdrawals are processed within 3-5 business days.
Aviator Fantasy India may charge a fee for withdrawals, which will be clearly communicated.
5. Requesting a Cancellation or Refund
To request a refund or cancellation, please contact our support team at [your contact email], providing details about your account and the contest.
Our team will review your request and respond within 24-48 hours.
6. Policy Updates
Aviator Fantasy India reserves the right to modify this policy at any time. Updates will be posted on this page, and continued use of our platform indicates acceptance of the revised terms.
7. Contact Us
If you have any questions about this policy, please reach out to us at [email protected].